DIRECTV MDU Property Support
If you live in a DIRECTV STREAM Bulk / MDU community served by Hi-Tech Solutions, use the resources below for account setup, device help, and troubleshooting. These links are sourced directly from DIRECTV’s official MDU Property Experience support page and open in a new tab.
Frequently Used Links
- Access Your Account Here – Access your DIRECTV STREAM account.
- DIRECTV Call Center – Contact information for DIRECTV support.
Account Setup
- Gemini Device Setup (Video)▾
- Step by Step Account Activation Process (PDF) – Step by step process on how to activate your bulk DIRECTV Stream account.
- Gemini Device Wi-Fi Set-Up – How to set the home network when you first set up DIRECTV STREAM.
- How to Create a Gmail Account (PDF)
- How to Change/Update Your Password (PDF) – Steps to reset your password.
Account Upgrade
- How to UPGRADE Your Service (PDF)
- How to Order Additional Gemini Devices (PDF) – Step by step instructions if you need to order an additional device.
Support & Troubleshooting
- Online Support/Troubleshooting Links – Get help with your DIRECTV service including quick fixes.
- Channel Lineup & Lookup Tool – Compare DIRECTV package channel lineups.
- Personalize Your Gemini Device (Video)▾
- Meet Your Google Assistant (PDF) – Ask it questions and tell it to do things.
- Using Voice Control (Video)▾
- Remote Troubleshooting Tips (PDF) – All the Gemini Remote Troubleshooting Tips.
- How to Access DIRECTV Sports Mode
- Compatible Devices – Find out which compatible streaming devices you can use.
- Gemini Device and Streaming Limits – Find out how many streams and devices you can access.
- Gemini Remote Manual Programming Guide (PDF)
- DIRECTV Call Center (PDF) – Contact information for DIRECTV support.
Español
- (Video) Iniciando el Gemini▾
- (PDF) Como Instalar el Gemini – Instrucciones como instalar el dispositivo Gemini.
- (Video) Usando Apps con el Gemini▾
- (Video) Como Usar el Control▾